Frequently asked questions

What kind of real-time GPS tracking system does my company need?
When it comes to finding the best approach for handling your fleet, one size doesn’t suit all of it. One of the best ways to define what you need for your company is to use our online tools, such as our Fleet Evaluation Tool. It’s free and offers you a personalized plan to get your business started with the right fleet management and GPS tracking solution.
What’s the fleet management software?
Fleet management software offers a solution for simple automation of everyday operating processes in order to save time and reduce costs. It compiles information from your entire fleet on a single screen and produces personalized reports that inspire your business decisions. If you would like to know more about the Starling Eye fleet management solution, please take a look at our Fleet Management section.
What if anyone is messing with a vehicle device?
The vehicle system has the purpose of alerting you to such situations. If the vehicle’s battery power is disconnected, you will receive a warning through our customer support or our platform.
Can I conceive of the GPS monitoring device from my drivers?
Generally, if the car is the property of your company, you can hide the GPS tracking device from your drivers. Small units can be conveniently mounted where the drivers cannot sense their presence. Usually, we suggest that those who implement a vehicle tracking solution notify their employees. There are many advantages of GPS monitoring for drivers that make it an outstanding tool for motivating employees. We encourage you to check your state and local laws if you are trying to hide your units in company-owned vehicles.
Can you handle the process of implementation for us?
We’ve built the product to be simple for any company to install, and we’re happy to put together an installation program for customers who need it.
What’s the difference between live and passive GPS monitoring systems?
In general, the data obtained is the same for both types of systems. Live vehicle tracking transmits the GPS data obtained to the cellular networks that route it to the website where you view the data. It’s called live monitoring because it’s noticeable shortly after signing in. Passive GPS trackers store GPS information on the tracker before the truck returns to its central location or office. When the truck is within the range of a wireless base station, normally less than 500 yards away, and the GPS tracker transmits the GPS tracking data. The GPS data is then placed in a database that is connected to the fleet management program where you can access it online. Passive technology is no longer easily available.