FAQs
Frequently asked questions
What kind of real-time GPS tracking system does my company need?
When it comes to finding the best approach for handling your fleet, one size doesn’t suit all of it. One of the
best ways to define what you need for your company is to use our online tools, such as our Fleet Evaluation
Tool. It’s free and offers you a personalized plan to get your business started with the right fleet management
and GPS tracking solution.
What’s the fleet management software?
Fleet management software offers a solution for simple automation of everyday operating processes in order
to save time and reduce costs. It compiles information from your entire fleet on a single screen and produces
personalized reports that inspire your business decisions. If you would like to know more about the Starling
Eye fleet management solution, please take a look at our Fleet Management section.
What if anyone is messing with a vehicle device?
The vehicle system has the purpose of alerting you to such situations. If the vehicle’s battery power is
disconnected, you will receive a warning through our customer support or our platform.
Can I conceive of the GPS monitoring device from my drivers?
Generally, if the car is the property of your company, you can hide the GPS tracking device from your drivers.
Small units can be conveniently mounted where the drivers cannot sense their presence. Usually, we suggest
that those who implement a vehicle tracking solution notify their employees. There are many advantages of
GPS monitoring for drivers that make it an outstanding tool for motivating employees. We encourage you to
check your state and local laws if you are trying to hide your units in company-owned vehicles.
Can you handle the process of implementation for us?
We’ve built the product to be simple for any company to install, and we’re happy to put together an
installation program for customers who need it.
What’s the difference between live and passive GPS monitoring systems?
In general, the data obtained is the same for both types of systems. Live vehicle tracking transmits the GPS
data obtained to the cellular networks that route it to the website where you view the data. It’s called live
monitoring because it’s noticeable shortly after signing in. Passive GPS trackers store GPS information on the
tracker before the truck returns to its central location or office. When the truck is within the range of a
wireless base station, normally less than 500 yards away, and the GPS tracker transmits the GPS tracking data.
The GPS data is then placed in a database that is connected to the fleet management program where you can
access it online. Passive technology is no longer easily available.
